Astro Moving And Storage - Moving Service Review

The most horrible experience in my life. First they didnt take the sofa bed with all the rest of my furniture and just one man came the next day to picked up the sofa and my husband had to help him to take it down from a second floor. Then when arrived the sofa legs were damaged, all broked at the bottom. One of The night tables was taking by mistake to another house so I had to wait for two days to get it. The mover didnt put together the right way my bed that one night we fell to the floor and my husband has to fix it. All my mastress come dirty because they didnt covered well and the rest of my furniture came with scratches.
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#976547 Review #976547 is a subjective opinion of poster.
Astro Moving And Storage Moving Service
Reason of review
Bad quality

Astro moving and storage

Astro moving and storage located in Long Island are crooks. They damaged our furniture then took 3 months to even try and repair which we did on our own and they are only reimbursing a tiny fraction of the cost. Customer service took 3 months to get back to us and then had the nerve to claim our insurance does not cover it when the contract states 30 cents per pound. They did not even come out to weigh the furniture and instead used some manual which lowballs any normal estimate. We paid a lot of money for damage that they negligibly made by being careless and thoughtless and very unprofessional. Terrible business people and should never be trusted or used.
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#353825 Review #353825 is a subjective opinion of poster.
New York, New York

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